We Prioritize Your Privacy on The HomeAides App

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We do not knowingly collect or process data about children.

Website Privacy Use And Disclosure Of Information

The HomeAides (“us”, “we”, or “our”) operates https://thehomeaides.com (the “site” or “service”).

This privacy policy page highlights the types of personal information we collect when you access the Site/Service and/or use or inquire about the services offered on the site and is designed to inform you of such policies regarding the collection, use, and disclosure of that personal data and the choices you have associated with that data.

We use your data to provide and improve the website, and therefore Service. By using the Site/Service, you agree to the collection and use of information in accordance with this policy.


This Privacy Policy also outlines the measures we take in order to secure the Site and your personal information. The Website and and any sub-domains, has active and certified security measures that are intended to help protect against the loss, misuse, unauthorized access or alteration of information under our control. These measures include encryption of data using HTTPS security certificate.

While we strive to use commercially acceptable means to protect your Personal Data, no security system is impenetrable and no method of transmission over the internet, or method of electronic storage is 100% secure. We cannot guarantee the security of our website, nor can we guarantee that the information you submit or supply will not be intercepted while being transmitted and/or submitted over the Internet, and The HomeAides is not liable for any illegal acts of third parties such as hackers.

Website Visitors

Similar to many online sites and services, The HomeAides collects non-personally-identifying information that various web, tablet and/or mobile browsers, and servers typically make available, such as but not limited to the type of browser being used, language preferences, referring site, and the date and time of each visitor request.

The purpose in which we collect non-personally-identifying information is to help us better understand how site visitors use TheHomeAides.com.

Information We Collect and Use

The amount and type of information that The HomeAides gathers depends on the nature of the interaction and use during the visit to the site.

We typically collect the following personal information from you:

  • Contact information such as first and last name, email address, mailing address, and phone number
  • Preferences, such as if you’d like to be subscribed to the newsletter(s) or to an on-line discussion group.
  • Behavioral insights on how you use the site during your visits
  • Cookies and usage data

We may use any personal information or data to:

  • Send you requested information or service information
  • Respond to requests
  • Create an account on your behalf to manage services
  • Send you newsletters, email or text communication according to your request
  • Respond to your questions and concerns
  • Improve our website, and service efforts
  • Keep records of communications initiated or continued via the site
  • Comply with applicable laws, regulations, and legal process
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving personal threats to physical safety
  • Protect our rights, the rights of affiliates of related third parties, or take appropriate legal action, such as to enforce our Terms of Use

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our site/service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use of Data

We typically collect the following personal information from you:

  • To provide and maintain the site/service
  • To notify you about changes to our site/service
  • To allow you to participate in interactive features of our site/service of your choosing
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the site/service
  • To monitor the usage of the site/service
  • To detect, prevent and address any technical issues with the site/service

Tracking and Cookies Data

The website/service uses cookies and similar tracking technologies to track the activity and gather certain information or insights.

Cookies are files with small amount of data and information that the website stores on a visitor’s device during your time on the site/service. This may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our site/service.

This includes being able to identify and track visitors during their sessions, their usage of The HomeAides’ website, and their website access preferences.

If you do not wish to have cookies placed on their computers, you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our Service, however certain features within the site/service may not function properly without the aid of cookies.

Examples of Types of Cookies We Use

Session Cookies:
We use Session Cookies to operate our site/service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.

Google Analytics and Google Ads

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

The HomeAides may use third-party Service Providers to monitor and analyze the use of our site/service. Which can routinely gather data on website activity, such as how many people visit the site, the web pages visited, where visitors come from, how long they stay, etc., using Google Analytics (including Google Analytics’ Demographics and Interest Report).

Google uses technology, such as cookies, to help us analyze your use of The Website. This data helps us improve our content and overall usage. The information is not shared with other organizations for their independent use. We may also use this data to create and publish ads via Google Ads platform.

You can visit https://marketingplatform.google.com/about/ to learn more about Google Analytics’ use of cookies. You may also opt-out of Google Analytics services via the link provided here: https://tools.google.com/dlpage/gaoptout/.

Social Media Widgets and Facebook Pixel

The Website may include social media tools, including social media widgets or plug-ins, to connect you to your social media accounts. These social media tools may set a cookie or use other automatic collection and tracking technologies to collect information about you and your use of the social media features in connection with the site/service. These social media tools may be hosted by a third party.

User interactions with these tools and the corresponding social media platforms (such as Facebook, Twitter, YouTube and LinkedIn) are governed by the privacy policies of the companies and their social media platforms.

The Website and sub-domain use the Facebook “visitor action pixel.” This allows user behavior to be tracked after a user has been redirected to The Website and sub-domain by clicking on a Facebook ad. You can review Facebook’s Privacy Policy here: https://www.facebook.com/about/privacy/.

Links To Other Sites

Our site/service may contain outbound links to other sites that are not operated or owned by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit as they may differ.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy (Under 13)

Our site/service does not address anyone under the age of 13.

We do not knowingly collect personally identifiable information from anyone under the age of 13 without receiving parental consent. If you think that we have collected personal information from a child under the age of 13 through this website, please contact us.

If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, or if you think that we have collected personal information from a child under the age of 13 through this website, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers as soon as possible.

Opt Out

If a site/service user or visitor makes a request to receive information (for example submitting a form to request more information, requesting a subscription to one of our email newsletters, sms communications, online publications) through the site/service and any sub-domain by providing an email address or mobile phone number, the user may request to discontinue future mailings or messages at any time.

All communications and materials sent to you by email or text message will contain information about how to opt-out.

Changes To Our Privacy Policy

The HomeAides may update our Privacy Policy or portions of our Privacy Policy from time to time at its sole discretion. We will notify you of any changes by posting the updated Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our site/service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Us

  • For Connecticut Call 860.920.5800
  • For Massachusetts Call 617.207.9827

Want More Information? It’s easy to contact us for more information about our In-Home Care services.

The HomeAides, LLC solely provides non-medical care.
The HomeAides, LLC solely provides non-medical care.