Learn, Refer, and Stay Connected!
✔️ Become a partner | ✔️ Stay In Touch With Our Team | ✔️ Submit Referrals Online
Online Referral App
A convenient and secure way to submit referrals for your patients, residents and families.
Simple
Simplify your referrals with our easy-to-use community partner portal. Seamlessly submit info online through a short and streamlined process.
Fast
Save time and free up your workload. You can count on us to provide fast response times and consistent communication every step of the way.
Secure
Submit referrals with confidence. Info gets piped directly to our secure CRM. We prioritize privacy by requesting minimal information initially and then follow up to gather additional details.
Or Other Ways You Can Refer
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Trusted By Community Partners and Healthcare Systems Across Connecticut and Massachusetts
Proud To Be A Preferred Provider
250+
Active Referral Partners and Growing!
Social Workers, Case Management Teams, Rehab/Nursing Staff and Assisted Living Professionals Trust The HomeAides.
We serve as a supplemental resource and preferred
provider for a variety of referral partners, such as:
Hospitals
Assisted Living Communities
Independent Living Communities
Memory Care Communities
Skilled Nursing and Rehabilitation Centers
Hospice and Home Health Agencies
Long Term Care Insurance Providers
Elder Law Attorneys and More...
Why Referral Partners and Families Trust The HomeAides
The Best Price Guarantee
Thorough Caregiver Screening, Hiring and Onboarding Process
Complimentary Caregiver Meet and Greets For New Clients
Ongoing Support For Every Client's Case From Service Plan Managers
All Caregivers Fully Bonded and Insured
Rapid Response and Staffing Placement Turnaround Times
Caregivers Receive Transportation To and From The Clients Home
Every Client On Service Receives A Free Day of Care Monthly!*
"The HomeAides is a kind and compassionate organization that is always there for my Mom and our family."
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Frequently Asked Questions (FAQs)
Here are answers to some of the most common initial questions we receive from families.
Are your caregivers insured?
Every caregiver is a bonded and insured employee of The HomeAides employee, not a sub-contracted caregiver. All of our caregivers are covered with general liability and workers' compensation insurance.
To help ensure the ultimate level of trust, safety and well-being of our clients and families, we perform a thorough and extensive hiring process that includes:
✔️ Extensive state/national background check
✔️ Competency test and in-person interview
✔️ Mandatory previous employment references
✔️ Previous employment reference checks
✔️ Onboarding orientation
Do you accept Medicare, Medicaid or insurance?
Caregiver services from The Homeaides are primarily private pay. We also accept long-term care insurance and participate with the Connecticut Home Care Program for Elders (CHCPE) for those who are eligible or approved. Speak with a home care coordinator for more information.
What happens if a caregiver requests time off or we need to change our schedule?
In the event your caregiver requests time off / vacation time, our team will work side by side with you to find a replacement caregiver that can safely step in in the interim to provide the same quality compassionate care you've already become accustomed to receiving.
Changes to your schedule can be made by calling our scheduling department at 960-920-5800.
To ensure a seamless transition and to avoid interruption in services/care, our scheduling team and service plan managers will;
✔️ Find a compatible caregiver to continue caring for your loved one
✔️ Conduct an orientation so that the new caregiver understands your loved
one's specific service plan
✔️ Schedule an in-home orientation day where your new caregiver will shadow your current caregiver to be briefed on your loved ones' daily
needs and schedules
Why do I need to hire a caregiver?
Everyone's situations and circumstances are different, so when the time comes you will need to weigh all of your options to decide what's best for you and your loved one's needs.
With that said, home care services are typically a cost-effective alternative to nursing homes and assisted living for those to wish to remain in their homes.
Having a caregiver from The HomeAides there for your loved one in the comfort of their own home helps seniors to actively age in place while still maintaining their sense of dignity, independence and comfortability. It allows for families to remain together with easier visitation and consistent updates while they receive compassionate and personalized care from a local trusted caregiver at home.
How much does home care cost?
Home care services may vary depending on the type of support needed and the length of time in which a caregiver needs to be with your loved one.
At The HomeAides, we pride ourselves on giving families a variety of options that fit their needs and offering transparent pricing so that our families and clients fully understand the financial aspect of coordinating care as well as the benefits of the services being provided.
Pricing is available on the "flexible service plans" section of this page.
Do you have a contract? What is your cancellation policy?
We offer our clients the flexibility to pause, end or re-resume services whenever necessary. We work with your family to establish a service plan agreement that accommodates your needs during the extent of your care.
✔️ Your service plan is unique to you and can be modified to adjust for the needs in care as needed
✔️ You have the ability to cancel or re-resume service at any time
✔️ In the event that you need to cancel or have completed service, your
deposit at the time of the start of service is 100% refundable
Your dedicated home care coordinator will be able to communicate and educate you on the important information relating to your specific service plan agreement during your initial review upon starting service.
Become A Referral Partner With Us!
Schedule an introduction with our care coordination team
to learn how we can partner to care for more people.
Homecare in Connecticut
Homecare in Massachusetts