Our Staff Sets Us Apart
Our dedicated team wants you and your loved one to feel like you are part of The HomeAides family. We genuinely love what we do, and it shows in the compassionate, quality care we provide every day.
Janette Webb is the Office Manager for The HomeAides. Until she came aboard the HomeAides Team, she worked in technology. This change has been a great opportunity to grow with the organization. She has been working for the HomeAides since 2014 and has been able to see all areas of this ever growing industry.
She is very organized and detail orientated. As the Payroll Specialist, she gets to interact with the individual employees and as the Billing Specialist she has the opportunity to establish a connection with our clients. She offers both clients and employees complete confidentiality and exceptional professional serve. In the office, we work as a team and come together to find a solution. Her goal at The HomeAides is to embrace the core values of integrity, innovation, and growth.
Her favorite activity to do is spend time with her granddaughter. She also enjoys golfing, reading, and going to the beach.
Director of Homecare Services
Tami Laucks is the Director of Homecare Services for The HomeAides. Her 15 yearss of work experience includes: skilled nursing, assisted living, teaching CNA’s for the Red Cross, management of a memory care unit, and support group facilitator for the Alzheimers Association. In her free time, Tami enjoys working out, reading, gardening, and spending time with family and friends.
Raymond Umar is a Scheduler who, in conjunction with the Scheduling Manager, Director of Homecare Services, and Careplan Manager, matches caregivers to clients through the assessment of cases. With over 7 years of experience in taking care of Alzheimer’s and Dementia clients, Ray has what it takes to identify the qualities in a caregiver to meet the needs of such clients.
Having had the experience of a caregiver, Ray knows how to advocate for caregivers and their needs. As part of Ray’s responsibilities at the HomeAides, he also schedules transport pickups for caregivers, to and from their assignment.
Kayla Dylewski works as an Office Coordinator for The HomeAides. Kayla’s interest in homecare began when her grandfather was diagnosed with ALS. Her grandfather lived in her home along with her family, and they all contributed to his care every day until he passed away in June of 2014. Kayla continued raising awareness for ALS by doing a fundraiser to raise money for the ALS Association Connecticut Chapter, and continues to attend the walk for ALS every year. Kayla is now able to further explore her interest in this field by working for The HomeAides and hopes to one day pursue a fulltime career in the homecare industry.
Besides working and attending Middlesex Community College full time, Kayla has a passion for health and fitness and loves to workout. Kayla also likes to spend her free time trying new foods, hanging out with friends and family, and shopping.
Caregiver Scheduling Manager
Loveline Insaidoo a.k.a “Love” has been with The HomeAides Agency since 2015 as an Aides Coordinator/Scheduling Manager. She loves to help people and has a great respect to her elders. Her duty at The HomeAides includes: scheduling aides on assessments, hiring quality caregivers, managing the caregiver schedules, and handling aides schedules for pay roll.
Her mission has been to always proved clients with high quality service, which embrace a safe, comfortable, and healthy way of life while remaining in their own homes. Love’s experience informs her decisions in evaluating and the hiring of caregivers who bring confidence and smiles to our clients.
Melissa facilitates communication between families,powers of attornys, nursing home and assisted living facilities' staff and The HomeAides' staff. Melissa is well versed in the services The HomeaAides offers and arranges meet and greets with Caregivers and Service Plan Managers. Prior to coming to The HomeAides Melissa worked in the healthcare field for over 17 years and has extensive experience in memory care, assisted living, hospice and one on one care. She has also worked in long term care and rehabilitation and provided private duty care. Throughout her career Melissa has learned that she has a passion for helping others live a healthy, happy and positive life. With a continued open heart and hard working ethics, she is also a director of a non profit organization that assists those in the community who are in need. It has always come natural for her to move through life with compassion and love and a willingness to continually learn and grow. Melissa strives to be her best self personally and professionally. Among many outdoor activities Melissa loves are hiking, paddle boarding, canoeing, camping and nature walks. She has a profound love for yoga, meditation and practices that nurture the inner self and help to keep the physical body healthy. Of course we cannot forget to mention that she is also an enormous animal lover!
Visitor Experience Manager
Laura's goal is to provide everyone that calls or visits The HomeAides a productive and pleasant experience. Her 10 years of customer service experience has afforded her the skills required to accommodate our clients, vendors, and employee's needs. If Laura cannot assist visitors directly, she quickly connects them to a HomeAide employee that can. Laura spends her time off with her longtime boyfriend selling art and vintage clothes in addition to bycyling, fishing, boating, and hanging out with her dog Pixie.
Service Plan Manager
Kelsie meets with families to discuss their loved one's physical, emotional and social needs and to review the services and level of non-medical care our clients require. She visits clients every 7 to 10 days to communicate with caregivers and families and check daily logs to insure the safety and well-being of our clients and caregivers. Kelsie has a Masters Degree in Healthcare Administration backed by 5 years expereince in healtcare and an addditional 10 years coaching and teaching children. Kelsie's knowledge and attention to detail coupled with her caring and patient personality produces an excellent client expereince. When not working Kelsie enjoys spending time with her children, hiking, kayaking, and quiet time alone knitting and crocheting.
Service Plan Manager
Tina meets with families to discuss their loved one's physical, emotional and social needs and to review the services and level of non-medical care our clients require. She visits clients every 7 to 10 days to communicate with caregivers and families and check daily logs to insure the safety and well-being of our clients and caregivers. Tina compassionate nature and friendly communication skills are appreciated by our clients and caregivers. Her 8 of years expereince in the healthcare field informs her approach to working with our clients. When not working Tina enjoys spending time with her son and continuing her education.
Cory uses our state-of-the-art routing and dispatch system to schedule our caregivers transportation to our clients homes. He recently graduated from Middlesex Community College with a degree in business and is pursuing his Bachelor degree in finance.
Iris insures our caregivers are trained to provide the highest level of quality care for our clients. She observes our caregivers interreacting with our clients to insure they proficiently execute the client service plan. In addition to providing our caregivers with technical skills, Iris' is a role model for our caregivers with her positive attitude, friendly disposition, and motivating personality. Iris also conducts mandated caregiver compliance training in our training facility. Iris brings to each client and caregiver the knowledge and experience of a decade of managing caregivers at a residential care facility. She enjoys going to the gym in her spare time and loves to cook and be creative in the kitchen.
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