Our Team

Our Staff Sets Us Apart

Our dedicated team wants you and your loved one to feel like you are part of The HomeAides family. We genuinely love what we do, and it shows in the compassionate, quality care we provide every day.

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Janette Web

Office Manager

Janette Webb is the Office Manager for The HomeAides. Until she came aboard the HomeAides Team, she worked in technology. This change has been a great opportunity to grow with the organization. She has been working for the HomeAides since 2014 and has been able to see all areas of this ever growing industry. 

She is very organized and detail orientated. As the Payroll Specialist, she gets to interact with the individual employees and as the Billing Specialist she has the opportunity to establish a connection with our clients. She offers both clients and employees complete confidentiality and exceptional professional serve. In the office, we work as a team and come together to find a solution. Her goal at The HomeAides is to embrace the core values of integrity, innovation, and growth. 

Her favorite activity to do is spend time with her granddaughter. She also enjoys golfing, reading, and going to the beach. 

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Tami Laucks

Director of Homecare Services

Tami Laucks is the Director of Homecare Services for The HomeAides. Tami formally worked as an LPN. Her 15 yearss of work experience includes: skilled nursing, assisted living, teaching CNA’s for the Red Cross, management of a memory care unit, and support group facilitator for the Alzheimers Association. In her free time, Tami enjoys working out, reading, gardening, and spending time with family and friends.

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Raymond Umar


Raymond Umar is a Scheduler who, in conjunction with the Scheduling Manager, Director of Homecare Services, and Careplan Manager, matches caregivers to clients through the assessment of cases. With over 7 years of experience in taking care of Alzheimer’s and Dementia clients, Ray has what it takes to identify the qualities in a caregiver to meet the needs of such clients. 

Having had the experience of a caregiver, Ray knows how to advocate for caregivers and their needs. As part of Ray’s responsibilities at the HomeAides, he also schedules transport pickups for caregivers, to and from their assignment. 

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Kayla Dylewski

Office Assistant

Kayla Dylewski works as an Office Coordinator for The HomeAides. Kayla’s interest in homecare began when her grandfather was diagnosed with ALS. Her grandfather lived in her home along with her family, and they all contributed to his care every day until he passed away in June of 2014. Kayla continued raising awareness for ALS by doing a fundraiser to raise money for the ALS Association Connecticut Chapter, and continues to attend the walk for ALS every year. Kayla is now able to further explore her interest in this field by working for The HomeAides and hopes to one day pursue a fulltime career in the homecare industry.

Besides working and attending Middlesex Community College full time, Kayla has a passion for health and fitness and loves to workout. Kayla also likes to spend her free time trying new foods, hanging out with friends and family, and shopping.

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Lovelina Insaidoo

Caregiver Scheduling Manager

Loveline Insaidoo a.k.a “Love” has been with The HomeAides Agency since 2015 as an Aides Coordinator/Scheduling Manager. She loves to help people and has a great respect to her elders. Her duty at The HomeAides includes: scheduling aides on assessments, hiring quality caregivers, managing the caregiver schedules, and handling aides schedules for pay roll. 

Her mission has been to always proved clients with high quality service, which embrace a safe, comfortable, and healthy way of life while remaining in their own homes. Love’s experience as a CNA informs her decisions in evaluating and the hiring of caregivers who bring confidence and smiles to our clients. 

Love is a certified nursing assistant with a background in office administration. 

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Melissa Pelletier

Homecare Liaison

Melissa has been working in the healthcare field for over 17 years and has extensive experience in memory care, assisted living, hospice and one on one care. She has also worked in long term care and rehabilitation and provided private duty care. Throughout her career Melissa has learned that she has a passion for helping others live a healthy, happy and positive life. With a continued open heart and hard working ethics, she is also a director of a non profit organization that assists those in the community who are in need. It has always come natural for her to move through life with compassion and love and a willingness to continually learn and grow. Melissa strives to be her best self personally and professionally. Among many outdoor activities Melissa loves are hiking, paddle boarding, canoeing, camping and nature walks. She has a profound love for yoga, meditation and practices that nurture the inner self and help to keep the physical body healthy. Of course we cannot forget to mention that she is also an enormous animal lover!

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